BNSF is one of North America’s leading freight companies:
BNSF's state-of-the-art telecommunication network is one of the largest networks in the country, stretching from its easternmost point, Birmingham, Alabama, to the Pacific Coast. The company possessed a great variety of equipment that ensured networks reliability: for example, the Digital Microwave radios and some older legacy equipment in BNSF network. The network primarily ensured the dispatchers communication. The dispatchers could access signals and switches along the track. Besides, the direct mobile radio connection between the dispatchers and the train crews was possible. Back in 1999-2000, BNSF was looking for the network monitoring solution to manage its ever-expanding geographically dispersed voice and data network.
The solution is based on NetBoss network management system. In integration with other systems, including the IAM-5, NetBoss network management system serves as a "Manager of Managers”.
The system provides better diagnosis and correction of equipment problems. The monitoring staff at BNSF's call center can monitor specific sites and equipment, what helps trace a series of alarms to the common cause.
NetBoss system capabilities are essential for managing the trains on the move. There are several hundred of trains running at the same time and BNSF dispatchers can track the location of a train throughout its itinerary and make a schedule so that the maximum number of trains can run simultaneously on the same track