Customer Profile
Tattelecom is one of the largest universal telecommunication companies, headquatered in Kazan, Russia. It provides its customers with the Internet connection, cellphone link and TV services of high quality. Founded in 2003, Tattelecom has reached more than a million customers throughout Tatarstan. It occupies the leading position on Russia’s market of telecommunication services and works under the brand name “Letai” (“Fly”).
Business challenge:
Back in 2006 Tattelecom faced the problem connected with the lack of the regular software for transformation of the original data, which includes information about the service given to the customer, into the universal form suitable for further processing.
Technology solution:
Trying to make a workflow with the data as convenient and effective as possible, Tecom Group has integrated the Mediation system into Tattelecom’s software environment. The customer used the Mediation system based on the platform HP Internet Usage Manager.
HP Internet Usage Manager is the product of Hewlett-Packard Company, developed for building the systems of data preprocessing.
Business Value
Due to the developed solution in form of the Mediation System the company has achieved the possibility to: